# Authorization

### How to fix Persistent White Error Screens

### Authorization

This troubleshooting guide is designed to help users resolve issues that isn't major breaking related to accessing their dashboard, specifically when faced with the "Dashboard Not Found" error. This issue is commonly experienced when users are invited to join a new server but are unable to access the dashboard due to authorization problems.

To address this, the document emphasizes three main steps:

{% stepper %}
{% step %}

### Check Permissions:

The first step involves verifying your permissions using the `?whois` command to ensure you have OWNER status on the platform. This is crucial as lacking the necessary permissions can prevent access to the dashboard.
{% endstep %}

{% step %}
**Clear Browsing Data**:

Sometimes cached data and cookies specific to `curvebot.xyz` can cause problems with accessing the dashboard. Clearing this browsing data can help resolve any conflicts or errors related to outdated or corrupted information.
{% endstep %}

{% step %}
**Re-authorize**

Finally, we instruct users like yourself to log out and back into the platform if all previous steps have failed. This step is most effective as it refreshes your session and re-establishes your user credentials, ensuring that you have the correct access rights.
{% endstep %}
{% endstepper %}

By following these steps, you should be able to regain access to your server's dashboards. This page aims to simplify troubleshooting by providing clear instructions that address the root causes of the error.


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